Account Help
Future support for FatHead ID, sign-in, organization access, and user permissions.
Support center
Support routed through one ecosystem view.
FatHead Systems should eventually help route support by account, organization, product, module, license, and service relationship.
HELP
Support direction
Help should follow the account, not the confusion.
As the ecosystem grows, support should know which company, product, service, license, and user the request belongs to.
License Help
Future support for subscriptions, active modules, product access, and account status questions.
Hosting Help
Route hosting, domain, deployment, and website questions back to the right support lane.
Software Help
Route product questions to the right FatHead Software project or module.
System status
Status center placeholder
This section can later become a live status center for authentication, licensing, hosting connections, and product APIs.
Next step
Support becomes easier when the account is unified.
Future Systems support should help customers and FatHead staff understand exactly what product, module, service, and organization each request belongs to.